Sometimes, the smallest, seemingly insignificant little extra clinches the sale and locks up customer loyalty and repeat purchases. In other words, a little gesture can make All the difference in the world!
As part of my emergency fund (safety money), I invest in Certificates of Deposit (CDs). Even though the interest rates are relatively low these [...]
Posted in Bonus with Purchase, Customer Experience, Customer Loyalty Programs, Customer Satisfaction, Employees, Refreshing Marketing Ideas, Repeat Purchases, Sales Secrets, Starbucks, State Farm Insurance, dunkin' donuts | No Comments
Romance and Valentine’s Day can be a wonderful way to show your customers that you appreciate them and their business. While Valentine’s Day is just around the corner, any holiday can be an ideal time to thank your customers.
1. Give an extra little surprise with their purchase (bonus with purchase). Of course chocolate can be [...]
Posted in Bonus with Purchase, Customer Loyalty Programs, Holiday Marketing Ideas, Refreshing Marketing Ideas, Repeat Purchases, Starbucks, dunkin' donuts | No Comments
To generate new revenue and expand your business, make sure you create the best possible user experience and deliver the benefits your customers and clients seek.
One of my major clients is located in Secaucus, NJ, just around the bend from The Meadowlands Arena. Across the parking lot is a Crowne Plaza hotel at $199 per [...]
Posted in Customer Experience, Customer Loyalty Programs, Customer Satisfaction, Product Value, Red Roof Inn, Value Proposition, dunkin' donuts | No Comments