Interestingly enough, recently we observed a group of competitors (industry members) ALL doing the same thing. Providing the same service. Hiring the same types of people; as a matter of fact, an employee would leave one company and join the competitor down the street. They offered the same products with little differentiation.
My client, the “renegade” [...]
Posted in Bonus with Purchase, Business Letters, Cash Generators, Client Communication, Consulting, Copywriting Secrets, Customer Experience, Customer Loyalty Programs, Customer Satisfaction, Mega Marketing, Product Positioning, Product Strategy & Placement, Product Value, Publicity Secrets, Refreshing Marketing Ideas, Sales Secrets, Selling & Sales: Great Pathways, Value Proposition | 26 Comments
Sure, One of the best ways to win more business is to deliver value, make the other person money and create win-win. But,
Add in Showing Appreciation. Say ‘Thank You’ or send a ‘Thank You’ email or better yet note via snail mail.
The other day we sent Jan, our freelance graphic designer, a project. It was [...]
Posted in Bonus with Purchase, Business Letters, Client Communication, Customer Loyalty Programs, Customer Satisfaction, Mega Marketing, Product Value, Publicity Secrets, Refreshing Marketing Ideas, Restaurant Biz, Sales Secrets, Upsell, Value Proposition | 3 Comments
Here’s one more Crucial Customer Message Insight that will help you build your business and advance your career:
When was the Last Time You Updated Your Bio?
This disguised ‘How-To’ is an Ideal way to reach out to people and let them know:
1) What you’re up to, and perhaps more important,
2) Where you want to go! In other words, [...]
Posted in Blog Marketing, Business Letters, Client Communication, Copywriting Secrets, Customer Experience, Customer IS King!!!, Customer Loyalty Programs, Customer Satisfaction, Holiday Marketing Ideas, Mega Marketing, Product Positioning, Product Strategy & Placement, Product Value, Publicity Secrets, Refreshing Marketing Ideas, Repeat Purchases, Sales Follow Up, Sales Secrets, Selling & Sales: Great Pathways, Value Proposition, internet marketing | 12 Comments
Here’s another example of the Crucial Customer Message in Action; take advantage of every opportunity to promote your products and services!
This month we happened to receive a number of bonus reports from ezine and magazine publishers.
We were Amazed that these folks did NOT bother to throw in a:
–Letter (hello, thank you, or otherwise)
–Introduction, or
–Guide that [...]
Posted in Blog Marketing, Business Letters, Client Communication, Customer Experience, Customer IS King!!!, Customer Loyalty Programs, Customer Satisfaction, Mega Marketing, Product Positioning, Product Strategy & Placement, Product Value, Publicity Secrets, Refreshing Marketing Ideas, Sales Follow Up, Sales Secrets, Value Proposition | 4 Comments
In this post, we illustrate the Crucial Customer Message:
We buy auto and homeowner’s insurance for years.
–Did You Know That. . . State Farm Insurance offers Certificates of Deposit (CDs)?
We didn’t.
Okay, so you don’t care; and actually we won’t lose sleep over this either;
But, we happened to discover to this ‘New’ offering by accident.
We [...]
Posted in Business Letters, Client Communication, Customer Experience, Customer Loyalty Programs, Customer Satisfaction, Mega Marketing, Product Positioning, Product Value, Publicity Secrets, Refreshing Marketing Ideas, Sales Follow Up, Sales Secrets, Upsell, Value Proposition | 3 Comments
Internet marketing pros and pundits today almost always urge us to Blog, at least Three times every week.
We would probably all agree that blogs are a Very important way to establish one’s business on the Web and attract customers across the globe. In addition, if you’re like us it’s more than likely [...]
Posted in Blog Marketing, Client Communication, Publicity Secrets, Refreshing Marketing Ideas, Sales Secrets, internet marketing | 3 Comments
Publicity Secrets: One of the best ways to expand your business, make more money and gain credibility in your marketplace is through publicity.
Publicity means getting coverage in the media (press coverage) as a story or source of information.
What’s more, publicity is FREE, especially compared to advertising.
Publicity is more powerful than space advertisements because space advertising [...]
Posted in Cash Generators, Publicity Secrets, Refreshing Marketing Ideas, Sales Secrets, Value Proposition | 2 Comments